How to improve your user’s experience
22 points to to improve your user’s experience
  1. Run a usability test
  2. Improve your navigation
  3. Review your user guidance 
  4. Define the UX vision
  5. Launch a survey
  6. Identify your top 5 red routes
  7. Describe your primary user
  8. Run a cognitive walkthrough
  9. Measure yourself against best practice
  10. Review your mobile channel
  11. Stand on the shoulders of giants
  12. Define a user experience objective
  13. Design a paper prototype
  14. Make a site visit
  15. Take your user’s perspective
  16. Think beyond the obvious
  17. Review your visual design
  18. Evaluate your error messages
  19. Audit your system for accessibility
  20. Embed usability into your company’s processes
  21. Make it happen
  22. Love it? Hate it? Join the discussion

by: David Travis, January 4, 2012
 

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